Senior operations leader with 22+ years of experience driving company growth, operational excellence, and optimum profitability by building high-performing organizations and scalable end-to-end operations.
A seasoned Operations and Business Excellence executive with over 22 years of experience driving sustainable growth, operational transformation, and optimum profitability across leading private-sector organizations in Egypt. I’ve led complex, end-to-end operations spanning supply chain, purchasing, warehousing, fleet and distribution, customer service, returns and warranty, and cross-functional operational governance, consistently translating strategy into measurable results.
Im Known for building high-performing teams and scalable operating models, specialized in optimizing processes, strengthening organizational structures, improving customer experience, and enabling data-driven decision-making. I’ve held senior leadership roles including Chief Operations Officer, Business Excellence Director, and Operations & Customer Service Zone Manager across industries such as Automotive, Energy, Cement, Real Estate, Mobility, and Railway systems. My leadership style combines operational rigor with people development, change management, and executive-level stakeholder alignment.
I hold an Executive Management Diploma from the American University in Cairo where i bring strong expertise in ERP and CRM systems, project management, and performance management frameworks. Im recognized in driving transformation, unlock operational efficiencies, and position organizations for long-term, profitable growth.